Returns & Exchanges
At DivvyUp, we want you to love your new style, which is why we offer a 30-day window for returns and exchanges on all unworn fashion items. If your purchase isn't a perfect fit, we are here to make it right with a seamless return process.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Place your unworn items with original tags attached into the original shipping bag or a secure box of your choice.
Print and Attach Label
Download and print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy as we process your refund or replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing